Shipping & Delivery

How We Deliver.

Version 1.0 | Effective January 2026

Delivery Coverage

We ship to every major city and town across Pakistan. Our primary courier partners handle nationwide delivery, with local pickup available for Lahore customers.

Major Cities

Lahore, Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar, Quetta, Gujranwala, Sialkot

Everywhere Else

Courier pick-up point delivery available in over 400 cities and towns across all four provinces and AJK.

Delivery Timelines

Lahore (Local)

1–2 business days

Same-day delivery available for orders placed before 12 PM, subject to stock and area.

Major Cities

2–4 business days

Karachi, Islamabad, Rawalpindi, Faisalabad, Multan, Peshawar.

Other Cities

3–6 business days

Timelines begin from order confirmation, not order placement. Custom-configured builds may add 5–7 business days for component procurement.

Business days exclude Sundays and public holidays. Couriers don't typically deliver on Sundays — orders placed on Saturday evening usually ship Monday.

Shipping Charges

Orders under PKR 5,000

PKR 250

Orders above PKR 5,000

FREE

Lahore pickup

Free

Shipping is calculated at checkout based on your delivery city. Rural addresses served via courier pick-up points may have slightly lower rates than home delivery.

Packaging Standards

Every device is shipped in original manufacturer packaging when available, wrapped in bubble wrap, and placed inside a discreet outer box. We do not advertise the contents on the exterior — for security and privacy.

  • Original charger and accessories included where applicable.
  • Photographic condition report printed and included in the box.
  • Warranty card and invoice included.
  • Signature required on delivery for orders above PKR 50,000.

Order Tracking

Once your order ships, you'll receive a courier tracking number via email and WhatsApp. Use it to follow your package through the courier's website, or contact us if you'd like us to check on it for you.

If the courier can't reach you (wrong number, closed address), the package returns to our facility. We then attempt to reschedule delivery — a second delivery attempt incurs a PKR 200 charge.

Lost or Damaged Shipments

If your order arrives visibly damaged, refuse delivery and contact us within 24 hours. If you've already accepted the package and found damage inside, contact us immediately with photos.

For shipments confirmed lost by the courier (rare but possible), we will either dispatch a replacement or issue a full refund — your choice. We don't ask you to chase the courier on your own.

Shipping questions?

Contact us before or after placing your order — happy to help.

Contact Support →